Q: Why should I move my site? What does web site migration involve?
A: If your present web hosting provider can no longer satisfy the demands of your website, or if you experience regular network downtime, or if you are forced to wait for hours for the customer support team to reply to you, it may be smart to change your hosting provider, i.e. to migrate all the files for your websites together with your databases from your present provider to your future provider. At idomainHOST, we realize that this can often be hard and time–consuming. This is why we will perform all that for you at no cost!Our highly experienced technical staff reps will transfer your web site content from your present provider to us. Our technicians have got broad experience with website migration and are able to take care of anything – from a conventional WordPress–based weblog or Joomla™ site, to an extremely complex, custom–made application.
Q: Just how long will the web site migration process take?
A: There are a lot of variables to take into consideration – the overall number of web files, the size of the database, the complexity of the web site itself and the present workload of our website migration experts, etc. Nonetheless, we do our very best to accomplish all web site migrations within a 48–hour time window. Smaller web sites are migrated much faster – typically in under 24 hours.
Q: What details will I need to provide to your Website Migration Department?
A: We don’t request any information that is personal. We’ll require, though, the login information for your old web hosting account along with the name of the web site that you need to migrate.
Q: The login details for my hosting account are delicate. How can I trust you?
Q: Will my web site be unavailable during the transfer?
A: While we transfer your web site, it will be available both in your web hosting account with us and in your account with your old web hosting provider. When the migration is over, we’ll make certain that everything is working properly and that the integrity of your data is not jeopardized before informing you that the transfer is complete. After that, we will instruct you how to move the domain name over to your hosting account with us and how to change the DNS resource records.
Q: Will my old web hosting provider know that I’m leaving them?
A: Nah. Aside from your login info for the Control Panel, we will not need anything. We will never contact your hosting provider. They won’t know anything about the migration either.
Q: Does it make any difference what platform my present hosting provider is using?
A: We can transfer your site from any hosting provider or any Linux–based web hosting platform on condition that we can receive access to the Control Panel and there is File Transfer Protocol access available.The only web sites that we are unable to migrate are those based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.