Help and Support Channels

  • 1 hour ticket response time

  • A one hour Ticket Reply Warranty

  • Our customer support staff is online day and night to attend to each of your help inquiries. Every single ticket you submit to us will be answered within less than 60 mins. If your issue calls for the help of an administrator, we are going to forward the ticket to the person in charge and will let you know that the situation is being taken care of.

  • Top quality support service

  • Top–class Customer Support Service

  • We will be on line for you around the clock to supply help and client support and to aid you with any issue that you could possibly encounter while you are taking care of your virtual server. We’ll support all pre–installed apps, including your OS, server administration panel (with respect to the VPS type) and the Web Site Control Panel produced entirely by our company.

  • Intuitive help center

  • An Informative Help Zone

  • In the Web Site Control Panel that is available free of charge with your virtual server, you’ll find an educative Help section, which incorporates everything you need to be informed about when monitoring your websites and software packages. We have added a wide range of how to articles and video tutorials that show the general site maintenance duties in an understandable fashion.