Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • You will find nearly all the answers to your questions in the easy–to–navigate Help section incorporated into your Web Site Control Panel. It includes an immense repository with regularly asked questions and comprehensive how–to articles written by our seasoned technical support team.

  • Top quality support service

  • Video Tutorials

  • We have prepared a selection of how–to video tutorials that detailedly display how to rectify a common problem connected to your cloud web hosting account. You’ll find the tutorials in the Help section.

  • Intuitive help center

  • A One–Hour Response Time Guarantee

  • All semi–dedicated servers are backed up by a 24x7 tech support service and include a one–hour response time guarantee. Our trained technicians will be online around the clock and will resolve any problem that you might have within maximum 1 hour after the trouble ticket submission. In the majority of cases, an answer will be given to you within twenty minutes.