You can find a lot of cloud web hosting providers out there, still many of them are resellers who have restricted resources, especially in terms of support. One way to distinguish them is the option to reach the company by phone. The type of support that you can receive through this particular channel of communication varies depending on the supplier - some provide experienced telephone support, others offer general and customer support only since some issues are more time-consuming and it would be a lot less difficult to be resolved via a ticket, especially when the issue has to be escalated. Nonetheless, it is good to find that you could always contact your website hosting supplier since there are plenty of small-scale issues which can be managed effectively and in a very timely manner through a phone call, not mentioning that you're able to get additional information about the services even before you become a client.

Phone Support in Cloud Web Hosting

All of our cloud web hosting plans feature phone support fourteen hours a day even on public holidays, which means that if you don't have an account yet, you will be able to call and learn more about our services or whether we'll meet the system requirements for your sites. For your benefit, we have local phone lines in the U.S.A., the United Kingdom and Australia, so that you can call the number which is nearer to you. In case you are an existing customer, we can assist you promptly with any kind of general and billing issues and with numerous tech issues to save you time and efforts - we acknowledge the fact that sometimes it's easier to speak with a live person so as to get things done right away. Certainly, some problems simply cannot be resolved over the phone, so in such a case you will have to take advantage of our ticketing system.

Phone Support in Semi-dedicated Hosting

Any time you need additional info for the Linux semi-dedicated hosting services that we offer, you can call any of the three support phone lines that we have around the globe - in the U.S.A., Great Britain and Australia. By doing this, you'll be able to check in advance if our services are appropriate for your web sites. If you are already our customer and you have a semi-dedicated account, you're able to get in touch with us over the phone for fourteen hours a day about any billing or basic questions. For strictly technical matters you need to take advantage of our ticketing system and contact our technical support because someissues just need extra time to be taken care of, but we can assist you over the phone with lots of minor tech issues as well, saving you the time and efforts.