1 hour ticket response
Our team of techs is devoted to providing fast answers to each of your questions. We’ll examine your ticket as soon as it is submitted and will reply with a solution within maximum 60 minutes after the customer support ticket submission. Actually, our average customer support ticket response time is 20 minutes.
A Top–Notch Customer Care Service
Our customer support engineers have extensive experience in the cloud web hosting world and are proficient enough to come up with a fast solution to your problem. If, however, the issue at hand is not within the competence of a support engineer, the helpdesk ticket will be sent to a developer or sysadmin for additional investigation.
An Easy–to–Browse Help Center
To help you find a quick hint on how you can use a particular service, we have incorporated a really user–friendly Help Center section in the Web Site Control Panel. You can search through a large collection of web hosting account management articles and website management articles, check the F.A.Q. library or check our step–by–step video tutorials.